Delivery

Shipping conditions


The following are the general and specific transport conditions for each country.

General Shipping Conditions

- We are specialists in gifts, that is why we give great importance to the adequate shipment of fragile objects such as wines and distillates, as well as the delivery date, so we offer a service that meets expectations. Also note that in no case the gift will have invoice or any kind of price present, all these data will be sent directly to the email that you registered with.

- Orders placed after 5:00 p.m. compute for the next day.

- Shipping includes handling, insurance, protective packaging and two delivery attempts.

- Right now there is no option to request a tracking number, although it is not ruled out to implement it in the near future.

- If the shipping address provided by the customer is incorrect or incomplete and makes delivery of the package impossible, the cost of reshipment will be borne by the customer.

- In case the shipment does not arrive in perfect conditions, it is necessary that you contact us, preferably through whtasapp (+34 682 106 568) or email (sales (at) thebonvivantstore.com) providing images of the incident.

Shipping Conditions for Peninsular Spain, Portugal and Andorra

- Shipping to Ceuta, Melilla, Baleares, Canarias, Madeira or Azores is not posible.

- Orders placed after 5:00 p.m. compute for the next day.

- Delivery hours are from 9:00 a.m. to 7:00 p.m.

- Shipping includes handling, insurance, protective packaging and two delivery attempts.

- The shipping cost depends on the weight and destination, so it is necessary to register to calculate the final amount. For guidance only, the average price of a shipment is around € 8.65.

- The delivery time for an order is 24-48 hours in populations with Nacex delegation, the Nacex - Multipack option being the fastest. In very specific times such as Christmas there may be delays of up to 24 hours.

Shipping Conditions for France

- Orders placed after 5:00 p.m. compute for the next day

- Shipping includes handling, insurance, protective packaging and two delivery attempts.

- The shipping cost depends on the weight and destination, so it is necessary to register to know the final amount. For guidance, the average price of a shipment is around € 29.65.

- The delivery time for an order is 48 - 72 hours, at very specific times such as Christmas there may be delays of up to 24 hours.

Shipping Conditions for UK, Italy, Belgium, Netherlands, Luxembourg and Germany

- Shipments are not made to Isle of Man, Isle of Skye, Jersey or Guernsey (Channel Islands).

- Orders placed after 5:00 p.m. compute for the next day

- Shipping includes handling, insurance, protective packaging and two delivery attempts.

- The shipping cost depends on the weight and destination, so it is necessary to register to know the final amount. For guidance, the average price of a shipment is around € 37.35.

- The estimate delivery time for an order is 72-96 hours, at very specific times such as Christmas there may be delays of up to 48 hours.